- All locker rooms are wheelchair accessible.
- Smartsheet rink has clear panels in player benches to allow sled hockey players to see the ice from the bench.
- Starbucks rink offers wheelchair viewing spots along the bleachers.
With the exception of registered medical or emotional support animals, pets are not permitted in the facility.
There is a WaFd Bank ATM located on the 2nd floor of the building.
- Photography and videography of any sort is not permitted in any locker room.
- General photography in the facility is permitted.
- Photography or videography of Kraken players during training and practice is only permitted by permission.
The location of the elevator in next to the Guest Services desk in the main lobby.
- Guest Services and Venue Operations are trained in First Aid, CPR & AED. There are 5 AED kits in the facility and First Aid materials at the Guest Services desk.
- Should an emergency evacuation of the building be required, please follow the instructions of KCI staff.
- Concession items available for sale at the Guest Services counter.
- Starbucks Community Store offers coffee and snack selections. A portion of proceeds from sales at this Starbucks location goes to support the One Roof Foundation.
- 32 Bar & Grill offers full restaurant style dining and is available to provide rink-side catering for special events throughout the facility.
- Guests are permitted to bring in their own snacks and lunches. However, all food and beverage for events and tournaments must be provided by 32 Bar & Grill in-house catering.
- The venue is not licensed. Outside beer or alcohol are not permitted. Alcohol may only be consumed in the 32 Bar & Grill or by Special Occasion Permit.
Contact Guest Services to inquire about lost and found items. Items left after 2 weeks will be donated.
- No outside alcohol, illegal and legal drugs and related paraphernalia.
- Weapons of any kind.
- Drones, balloons and other flying objects.
Smoking nor vaping is not permitted at the facility.
Vending and soliciting to guests at or coming to the facility is not permitted.
There is a public wifi available to guests at KCI.